Infrared Sauna FAQs

What is Infrared?
Infrared (IR) radiation is electromagnetic radiation of a wavelength longer than that of visible light, but shorter than that of radio waves. The radiation penetrates the body and heats through a process called conversion, instead of heating the air around you.

What is an Infrared Sauna?
An infrared sauna is a sauna that heats its occupants with heaters that emit far infrared radiant heat. Unlike traditional Finnish Saunas, infrared saunas do not use steam, (which heats the air, and thereby the user) but instead use infrared radiation to directly heat the user

At what temperature setting should I have the infrared sauna?
The recommended temperature is between 120 and 130 F. We do not recommend setting it much higher than 130. This goes for any infrared saunas from any manufacturer.

How long does it take to heat up my infrared sauna?
This varies dependig on where you have your unit, in the house or in your garage, the starting room temperature and the type of heater. It can take 30 minutes on average but can take longer (up to an hour or slightly longer) if the starting room temperature is around 65. Fiber Carbon heaters heat up faster than Ceramic Heaters. We have noticed that this is the case for most Infrared Saunas no matter what the brand.

How long should I sit in an infrared sauna?
Not exceeding 40 minutes at a time.

Can my children use the infrared sauna?
If they are supervised at all times, yes. The sauna can get very hot and people, especially little ones, can become dehydrated. CHILDREN SHOULD NOT USE AN INFRARED SAUNA UNSUPERVISED.

How much electricity does an infrared sauna use?
You can operate an infrared sauna for just a few cents per session. They are quite energy efficient.

What heaters do your suanas have? What are the differences between them?
Our saunas have two types of heaters: Ceramic and Carbon-fiber heater. Both types of heaters generate far infrared radiation. Carbon-fiber heater is an upgraded technolegy that emits more even heat distribution at a lower air temperature. View the differences between Carbon Fibre and Ceramic heaters

Our saunas are a natural wood product. There may be knots, color variations, and even small cracks in the wood. This is a natural part of the drying process that occurs in wood, especially where heat is involved, as in a sauna. These things are normal in a natural wooden sauna, and are in no way indicative of poor quality, and will in no way affect the performance of your sauna. It is suggested when you put screws into the wood of your sauna (as in when you install the accessories and back rest) that you pre-drill pilot holes to avoid splitting.

What is the thickness of the sidewall panel wood?

Each wooden panel for the sides, front and back, is 7mm or .27 inches. Other manufacturers get by with a much thinner wooden panel, some as thin as 3mm. We feel that this is much too thin and is not as structurally sound as our thicker panel.

What is your return policy?

No. Fortunately, using our convenient buckle system, installation is a snap!

I need a replacement bulb for my reading light! What should I get?

If you have a disease, be certain to consult with a primary-care physician concerning it.
If you are using any prescription drugs, check with your physician or pharmacist for any possible change in the drug's effect due to any interaction with infrared energy.
It is considered inadvisable to raise the core temperature in someone with adrenal suppression and systemic lupus erythematosus or multiple sclerosis, by some authorities.
If you have a recent (acute) joint injury, it should not be heated for the first 48 hours after an injury or until the hot and swollen symptoms subside. If you have a joint or joints that are chronically hot and swollen, these joints may respond poorly to vigorous heating of any kind. Vigorous heating is strictly contra-indicated in cases of enclosed infections be they dental, in joints or in any other tissues.
If you are pregnant or suspect you may be, discontinue your sauna use. Finnish women use their saunas, which don't throw heat as deeply into the body, for only 6~12 minutes and reportedly leave at that time, due to perceived discomfort. Their usage at this low level of intensity is not linked to birth defects. Infrared Thermal System usage may be 2~3 times more intense, and comparatively shorter 2~6 minute sessions hardly seem worth any minimal risk they may present.
Metal pins, rods, artificial joints or any other surgical implants generally reflect infrared rays and thus are not heated by this system, nevertheless you should consult your surgeon prior to using Infrared Thermal System. Certainly, the usage of Infrared Thermal System must be discontinued if you experience pain near any such implants. Silicone does absorb infrared energy. Implanted silicone or silicone prostheses for nose or ear replacement may be warmed by the infrared rays. Since silicone melts at over 200°C (392°F), it should not be adversely affected by the usage of Infrared Thermal System. It is still advised that you check with your surgeon and possibly a representative from the product manufacture to be certain.
Heating of the low back area of women during the menstrual period may temporarily increase their menstrual flow. Once a woman is aware that this may occur, she can choose to allow herself to possible experience this short term effect without worry or to simply avoid Infrared Thermal System usage at that time of her cycle.
Hemophiliacs and anyone predisposed to hemorrhage should avoid Infrared Thermal System usage or any type of heating that would induce vasodilatation, which can potentate the tendency to bleed.
Obviously, should any condition worsen with use of an Infrared treatment, the use of the system should be discontinued.
People do not experience pain using Infrared Thermal Systems unless such is contraindicated. If you do, the use of radiant heat is clearly inappropriate for you at that time.
DO NOT attempt to self-treat any disease with this Infrared Thermal System without direct supervision of a physician.

Infrared Sauna FAQ's