Note: This warranty is applicable to our commercial grade fiber carbon luxury, deluxe, basic, outdoor and ADA saunas. Please go to the page of the sauna and click on the warranty link to view detailed warranty information for that sauna.
Lifetime warranty on wood, controls, and heaters.
This warranty extends only to:
- a retail purchaser of a sauna directly from Evolution Health;
- the authorized wholesale purchaser of a sauna directly from Evolution Health.
However, in the event of a sale, transfer or conveyance of a sauna from any of the three proceeding persons or entities, any rights, duties and obligations associated with this warranty shall be null and void and of no further force and effect. The sauna must be purchased and used within one year of the manufactured date. Freight charges to and from the customer are the responsibility of the customer. This includes freight charges for parts shipped to enable the services of the sauna.
This warranty is void if the sauna has been altered, misused, abused or exposed to water. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling of the product by the owner.
Evolution Health shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall Evolution Health or any of its representatives be held liable for injury to any persons or damages to any properties. Specifications are subject to change without notice.
ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL). Evolution Health must be notified of any damage to your sauna within three (3) business days of signing the BOL. Failure to notify Evolution Health within the established time frame will result in the owner taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and handling fees.
Since the wood used in our infrared saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. This may result in minor cracks, which is considered normal and not covered under warranty.
Residential
Lifetime warranty on wood, controls and heaters.
Commercial
5 years on wood, controls and heaters.
AM/FM CD Player
One year manufacturer's warranty. |
